First ring
Lobby answers the inbound call right away, including nights and weekends.
The line is open
Say helloto Lobby.
Lobby answers every inbound call on the first ring, books the job on your calendar, routes urgent calls, and captures the lead. Around the clock, in the caller’s language.
This call may be recorded
No voicemailNo callbacks that never happenNo work walking to the next guy
During the call
Questions are answered, appointments are booked, and urgent callers are warm-transferred.
After hangup
The call record, lead details, and booking outcome are ready for you in Lobby.
Brings you in
Urgent or sensitive calls are warm-transferred to the right person with context.
Evan Turner
Plumber
Evan Turner
Plumber
"My water heater is leaking. Can someone come today?"
"That is a same-day job. I can get a tech to you between 2 and 4. What is the address?"
Booked · 2-4 PM
The call you didn't hear
1 in 3
calls to small businesses go unanswered. Most of those callers never ring back — they just dial the next company.
The call you didn't hear
Miss the call. They book the next name.
You're under a sink, up a ladder, or three towns away with the radio on. The phone buzzes in the truck and stops. That caller had a burst pipe and a card in their hand. By the time you see the missed call, someone else already booked the job.
Hear it for your trade
It already knows your business.
Pick a trade. This is the kind of call Lobby handles on the first ring — every time, not just during business hours.
Plumber lineDEMO
Caller"My water heater is leaking. Can someone come today?"
Lobby"That is a same-day job. I can get a tech to you between 2 and 4. What is the address?"
Booked · 2-4 PM Lead captured Flagged urgent
Lobby listens to what the caller actually needs. Routine calls get booked straight onto your calendar. Emergencies get warm-transferred to the right person. Everything else becomes a clean, complete lead — never a voicemail.
Two languages, one receptionist
Your callers speak English. And Spanish. So does Lobby.
When a customer calls in Spanish, Lobby answers in natural, native Spanish — takes the details, books the visit, and never hands them a menu. No setting to flip. It just happens.
Maria R.
Español“¿Tienen algo para mañana en la mañana?”
Answered in ES
José L.
English“Do you have anything tomorrow morning?”
Warm transfer
Do the math on your own shop
Two sliders. See what your phone already costs you.
These are your numbers, not ours. Set them to a normal week.
$83,200
walking out the door, every year
Say one in three of those callers would have booked — that's roughly one job a week you never saw.$83,200
Lobby answers all of them. From $95/mo, that math flips inside the first week.
Estimate only. One in three calls to a small business goes unanswered, and most callers don't leave a message (industry estimate). Your real numbers are the ones that matter — that's why the sliders are yours.
M
Maya
Listening
Thanks for calling. This is Maya. Tell me what you need, and I will get it handled clearly.
Change her name or voice anytime, in one tap.
The new hire
Meet your new hire. Starts today.
Give her a name. Pick her voice. She picks up on the first ring and sounds like the best front-desk person you've ever had. No job posting, no training, no two-week notice.
What lands in Lobby
Every call turns into a clear outcome.
As soon as the inbound call ends, the record is ready. No details lost between the phone and the job.
New job booked — Maria R. · water-heater leak · Tue 2–4 PM · 118 Oak St
Books the appointmentEmergency — sent straight to your on-call line. Lobby stayed with the caller until you picked up.
Brings you inSpam caller screened — not a real customer. Didn't waste your time.
Answers the questionBuilt around your business
Call the front desk your customers will hear.
Give Lobby your hours, services, service area, and booking rules. Then call the same receptionist who will answer for your business.
- Live in minutes
- Keep your number
- Caller’s language
- Keep your number. Nothing to install.